Koontz and O'Donnell defined leadership as the art or process of influencing people so that they will strive willingly and enthusiastically toward the achievement of group goals.
Leaders act to help a group attain objectives through the maximum application of its capabilities.
Each group of people that performs near its total capacity has some person as its head who is skilled in the art of leadership.
Koontz and O'Donnel stated in guarded terms: Leadership skill seems to be a compound of at least four major ingredients:
1. The ability of to comprehend that human beings have different motivation forces at different times and situations,
2. the ability to inspire group members,
3. the ability to act in a manner that will develop a climate conducive to responding to and arousing motivations, and
4. the ability to use power effectively.
Fundamental understanding of people is an important ingredient of leadership.
Koontz and O'Donnel state that the fundamental principles of leadership is: Since people tend to follow those who, in their own view, offer them a means of satisfying their own personal goals, te more managers understand what motivates their subordinates and how these motivations operate, and the more they reflect this understanding in carrying out their managerial actions, the more effective they are likely to be as leaders.
Can leaders understand people without listening to them?
Ram Charan in his HBR blog post aptly stated, "For leaders, listening is a central competence for success."
( http://blogs.hbr.org/cs/2012/06/the_discipline_of_listening.html )
28 Jan 2014
People who master the ability to listen to customers and employees have a far better chance at success.
“In the short term, we’re all impatient and want to find the short answer that’s time efficient, especially the busy manager,” Meldrum said. “But in the long term, people are going to think you’re an insensitive jerk.”
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