In Management of Technology and Operations Ray Gehani reveals the basic principles and best practices applied by top technology-driven organizations in the intensely competitive global marketplace. He pinpoints the six sources of competitive advantage that determine both short-term survival and market leadership over the long term. Then, with the help of real-life examples from leading technology-driven organizations, he demonstrates how these global winners integrate project management and pioneering leadership to exploit the full potential of each of these six sources:
* Research and development
* Production automation and engineering
* Information integration
* Customer trust and market understanding
* Reliability and quality promise
* Building the best people.