Team effectiveness has been viewed as having three dimensions: Productivity, viability and member development. Productivity is related to the satisfaction of the customer. Viability is related to the interest among team members to continue the relationship. Member development is the development of the individual member and his satisfaction with his personal needs and well being as a member of the group.
Team design, team work process and team states are interesting items to study as a part of examining management of virtual teams.
Related articles
Virtual Teams Dymystified: An Integrative Framework for Understanding Virtual Teams and a Synthesis of Research, MIT Working Paper
http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1282095
EXPLORING THE LINKS BETWEEN CULTURAL DIVERSITY, THE COLLABORATIVE CONFLICT MANAGEMENT STYLE, AND PERFORMANCE OF GLOBAL VIRTUAL TEAMS
http://sigs.aisnet.org/SIGHCI/amcis02_minitrack/RIP/Samarah.pdf
Virtual Teams versus Face-to-Face Teams: An Exploratory Study of a Web-based Conference System
http://personal.stevens.edu/~ysakamot/730/paper/doe1.pdf
2009
David Tuffley (2009), Leadership of Integrated Teams in Virtual Environments, in Handbook of Research on Socio-Technical Design and Social Networking Systems, Edited By: Brian Whitworth, Massey University (Albany), Auckland, New Zealand; Aldo de Moor, CommunitySense, The Netherlands. IGI Publishing.
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